Privacy Policy

Introduction

Rae's Island Ltd ("we," "us," or "our") is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable data protection laws.

Who We Are

Rae's Island Ltd is a company registered in England and Wales (Company Number: 16102488). Our registered office is located at Unit 22, George Yard Shopping Centre, CM7 1RB

Information We Collect

We may collect and process the following categories of personal data:

  1. Identity Data: First name and last name.

  2. Contact Data: Email address and telephone number.

  3. Financial Data: Payment card details (processed through our third-party payment processor).

  4. Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

  5. Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

  6. Usage Data: Information about how you use our website, products, and services.

  7. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

  1. Direct Interactions: You may provide Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise.

  2. Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

  3. Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers and search information providers.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

  2. Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  3. Legal Obligation: Where we need to comply with a legal obligation.

Purposes for Which We Will Use Your Personal Data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so:

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict processing, object to processing, and data portability.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Unit 22, George Yard Shopping centre
Braintree
United Kingdom
CM7 1RB
Email: raesislandoffice@gmail.com

This Privacy Policy was last updated on [10/04/2025]